Welcome to the PROMEE Frequently Asked Questions page. Here you'll find answers to the most common questions about our platform and services.

1. What is PROMEE?

PROMEE is a social and dating platform designed to help people build genuine relationships through meaningful conversations, shared interests, and a safe community.

2. Is PROMEE free to use?

Yes. PROMEE offers free core features. Additional premium features may be available in the future to enhance your experience.

3. How do I create an account?

Download the PROMEE app, register using your email address, and complete your profile to start connecting with others.

4. Is my personal information safe?

Yes. We use industry-standard security measures to protect your personal information. Please refer to our Privacy Policy for more details.

5. Can I edit my profile?

Yes. You can update your profile information, photos, and preferences at any time through your account settings.

6. How do I report another user?

If you encounter inappropriate behaviour, fake accounts, or suspicious activity, you can use the Report feature available on every user's profile.

7. Can I delete my account?

Yes. You can permanently delete your account from the account settings. Once deleted, your personal data will be handled in accordance with our Privacy Policy.

8. Why can't I log in?

Please verify your email address, check your internet connection, or reset your password if necessary. If the problem persists, contact our support team.

9. How can I contact support?

You can contact our support team by sending an email to support@promee.app.

10. Will more features be added?

Absolutely! We are continuously improving PROMEE by adding new features, performance improvements, and security updates based on community feedback.